Looking for another way to scan your environment and listen to what people are saying about your store, your campus, or topics of interest to your operation (like textbook prices)?
A college store colleague recently turned me on to Yack Track. It is a consolidated search engine for Twitter, Technorati, Google searchs, and more.
Try it out at http:///www.yacktrack.com and see what folks are saying.
The Retail Muse